.png)
At Yes Dear UK, help is just a click away. Whether you need someone to take care of your day-to-day admin or a trusted partner to help manage your business operations and keep everything running smoothly, we're here to support you—when the question is can we help, the answer is always YES DEAR!
Email: help@yesdear.uk
Tel: 01782 449699
Why choose Yes Dear?
I'm Carly, Your 'Admin Hero' and founder, The Yes Dear Team are here to do the jobs you don't want to, or don't have time to do!
Experienced Business Support That Grows With You
With over 25 years of experience supporting businesses across a wide range of industries, we understand that every business has different needs. As technology and ways of working have evolved, so too has the level of expertise required to provide exceptional business support. Today, businesses need more than someone to simply complete tasks—they need trusted professionals who can create efficiency, improve operations, and help drive growth.
That's where Yes Dear UK comes in.
Whether you're looking for dependable day-to-day business support or strategic operational expertise, we provide the right level of support at the right time.
Our experience spans administration, operations, coaching, training design and delivery, project coordination, systems management, and business improvement. This breadth of knowledge allows us to support businesses at every stage of their journey.
We become an extension of your team, taking the time to understand your business, your values, and the way you work, ensuring every task is completed with care, consistency, and professionalism.
Our Core Services
Business Support
Our highly skilled Virtual Assistant team provides reliable, professional support for the everyday tasks that keep your business running efficiently. From inbox and diary management to customer communications, document preparation, website updates, research, reporting, and general administration, we take care of the essential work behind the scenes so you can focus on serving your clients and growing your business.
Business Operations Support
As the founder of Yes Dear UK and your dedicated Online Business Manager, I work directly with business owners who are ready to move beyond simply managing the day-to-day. Together, we'll review your operations, streamline systems and processes, manage projects, improve workflows, and create the structure and accountability your business needs to grow sustainably.
Think of it as the difference between working in your business and working on your business. While our Virtual Assistant team keeps the day-to-day running smoothly, I help ensure the business itself is operating efficiently, strategically, and with a clear plan for growth.
Every business is different, which is why all of our services are offered through flexible, bespoke packages tailored to your needs. Whether you need a few hours of administrative support each month or an experienced operational partner by your side, we'll create a solution that helps your business thrive.
Our Services
Virtual Assistant Support
Running a business means wearing a lot of hats—but you don't have to do it all yourself.
Our experienced Virtual Assistant team provides reliable, professional support that takes the day-to-day administrative burden off your shoulders, giving you more time to focus on your clients, your business, and your growth.
Whether you need a few hours of support each month or a dedicated extension of your team, we'll tailor a package around the way you work.
How We Can Support You:
Business Administration
Keep your business organised and running efficiently with support including:
-
Calendar and inbox management
-
General administration
-
Document preparation
-
Research and information gathering
-
Data entry, reporting and analysis
-
CRM and database management
-
Supplier sourcing and liaison
-
Customer communications and follow-up
Marketing Administration
We'll help keep your marketing consistent and organised by supporting with:
-
Scheduling social media content
-
Creating branded graphics using your existing templates
-
Mailer and newsletter creation
-
Customer surveys and feedback collection
-
Research into industry trends, hashtags and content ideas
-
Marketing administration and campaign support
Project & Business Support
Need an extra pair of hands for a project? We'll help keep everything on track with:
-
Project administration
-
Timeline creation and coordination
-
Supplier management
-
Research and reporting
-
Progress tracking
-
Post-project feedback and analysis
Flexible Support That Fits Your Business
Every business is different, which is why we don't believe in one-size-fits-all packages.
Whether you need ongoing weekly support, help with a specific project, or occasional assistance during busy periods, we'll create a bespoke solution that works for you.
Investment
Ad-hoc support: £40 per hour
Perfect for businesses that need occasional support or assistance with one-off tasks and projects.
Retained support: £35 per hour
Ideal for businesses looking for ongoing support. Retained contracts provide priority availability, consistency, and the reassurance of having a dedicated Virtual Assistant who understands your business and can support you as you grow.
Ready to reclaim your time?
Let's chat about how our Virtual Assistant team can support your business. Get in touch today for a no-obligation conversation about your requirements.
Online Business Manager (OBM) Support
As your business grows, so do the demands on your time. Before long, you're juggling client work, managing people, overseeing projects, troubleshooting issues, and trying to plan for the future—all at once.
That's where an Online Business Manager (OBM) can make the difference.
Working directly with me, you'll gain a strategic operational partner who helps bring structure, clarity, and accountability to your business.
Together, we'll streamline your operations, improve efficiency, and create the systems you need to support sustainable growth.
How I Can Support Your Business
Operations & Systems
Create a business that runs more efficiently with support including:
-
Reviewing and improving business processes
-
Creating and documenting Standard Operating Procedures (SOPs)
-
Implementing systems and automation
-
Improving workflows and efficiency
-
Identifying operational bottlenecks
-
Developing scalable business processes
Project & Team Management
Keep your business moving forward with:
-
Project planning and delivery
-
Team coordination and accountability
-
Workflow management
-
Supplier and contractor management
-
Deadline and milestone tracking
-
Business planning and implementation
Strategic Business Support
Helping you focus on growth rather than simply keeping up.
Support may include:
-
Business planning sessions
-
Goal setting and accountability
-
KPI and performance tracking
-
Launch planning
-
Capacity and resource planning
-
Identifying opportunities for growth and improvement
A Collaborative Partnership
Unlike traditional administrative support, my role is to work alongside you as a trusted operational partner. I'll help you make informed decisions, improve the way your business operates, and ensure the day-to-day running of your business aligns with your long-term goals.
Whether you're feeling overwhelmed by growth, struggling with inefficient systems, or simply need someone to help keep everything moving in the right direction, I'll provide the operational support and accountability to help you move forward with confidence.
Investment
Every business is different, so Online Business Manager support is tailored to your individual requirements.
Support starts from £75 per hour for ad-hoc consultancy and operational support. As every business has unique goals and requirements, investment will vary depending on the scope of work, level of strategic involvement, and the ongoing support required.
Following an initial discovery call, I'll recommend a bespoke solution designed around your business, whether you need support with a specific project, operational improvements, or a longer-term strategic partnership.
Ready to work on your business, not just in it?
Book a discovery call to explore how strategic operational support can help your business become more organised, efficient, and ready for its next stage of growth.
Wedding & Event Styling
Through our sister company, Buds & Blooms (Staffordshire), we create beautifully styled weddings, celebrations, and corporate events that leave a lasting impression.
Whether you're planning an intimate gathering, a dream wedding, a milestone celebration, or a corporate event, we work closely with you to transform your vision into a beautifully curated experience. From the first ideas through to the finishing touches, every detail is thoughtfully designed to reflect your style, personality, or brand.
Our Styling Services
Every event is unique, which is why we offer a fully bespoke styling service tailored to your individual requirements. Our services can include:
-
Venue styling and dressing
-
Bespoke floral design and installations
-
Bridal bouquets and wedding party flowers
-
Ceremony styling
-
Table centrepieces and tablescapes
-
Floral arches and statement installations
-
Welcome signs and seating plans
-
Balloon displays and decorative backdrops
-
Prop hire and styling accessories
-
Corporate event and product launch styling
-
Seasonal displays and themed celebrations
-
On-the-day venue set-up and styling
Whether you already have a clear vision or you're looking for inspiration, we'll work with you to create a beautifully styled event that feels effortless, elegant, and uniquely yours.
Why Choose Buds & Blooms (Staffordshire)?
Every floral arrangement, centrepiece, and installation is handcrafted by our qualified florist, combining creativity, quality, and meticulous attention to detail. We pride ourselves on creating designs that not only look beautiful but also tell your story and create unforgettable moments for you and your guests.
Investment
As every event is unique, all styling and floral design services are quoted on an individual basis.
Following an initial consultation, we'll create a bespoke proposal based on your venue, guest numbers, styling preferences, and budget, ensuring you receive a package that's perfectly suited to your celebration.
Ready to bring your vision to life?
Get in touch today to arrange a consultation with Buds & Blooms (Staffordshire) and discover how we can transform your venue into something truly unforgettable.
Testimonials
We have utilised Carly's Services for a number of years. She handles everything we throw at her. From general administration, system updates, invoicing, training design and delivery, right through to full event planning. Feedback is always great from our members for the support that she offers. Always quick to reply and works to a high standard.
BNI STAFFORDSHIRE
We have worked with Carly for more than 12 months now, she commits to regular hours for us, completing any and all admin tasks we ask of her. This has included a wide array of jobs, such as grant research and applications, Gaining contact information for HAF Club programmes, writing funding applications, updating our website, document updates, report writing and even creating visuals and posts to drive engagement on our social media channels. Since Carly has been completing these tasks, our CIC has transformed. Our visibility has massively grown, with us now working with a much wider variety of schools and facilities.
FURRY FRIENDS THERAPY CIC
A huge thank you for all your help in making this awards evening a great success! The room looked absolutely amazing. The flyers you have created for all of my events were fantastic, all were done last minute and you've never let me down on timings. Your creativity and effort truely made a difference, and I appreciate it so much!
Keep doing what you do best.
LISA PERRY - CABI PERSONAL STYLIST