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Why choose Yes Dear?
I'm Carly, Your 'Admin Hero' and founder, The Yes Dear Team are here to do the jobs you don't want to, or don't have time to do!
With over 25 years of experience, our team have developed a deep understanding and practical expertise across all areas of administration. Throughout the years, we have witnessed how admin roles have evolved, particularly as technology has advanced. Today, greater technical skill and proficiency are essential to meet the high standards that help set you apart from your competitors.
Drawing on experience from a diverse range of industries, combining this knowledge to provide a comprehensive support network. Our teams combined expertise in coaching, training design and delivery, event planning, design and management, mean these areas are our sweet spot.
The skills honed in these fields are transferable to all aspects of general admin support, helping you to streamline operations and grow your business.
Our team works seamlessly alongside your existing staff, refining skills and ensuring our support aligns perfectly with your ethos and brand. We offer a full spectrum of services, from handling telephone calls, emails, and general admin tasks, to data analysis, website updates, mailers, research, and supplier sourcing.
Our skills also allow us to streamline your event and project management, right from the first seed of an idea, all the way through to full event design and styling.
At Yes Dear UK, we offer three core services:
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Virtual Administration Support
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Event and Project Management
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Full Event Design and Styling
Each of these services is available in scalable and bespoke packages, tailored to suit your unique needs.
Our Services
VA Support
(Packages Available Are)
Admin Essentials:
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Calendar and email management
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Research for projects, events, or business initiatives
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Supplier sourcing, contact management, and follow-up
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Data entry, analysis, and reporting
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Creation and distribution of marketing materials (social media posts, mailers)
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Event-specific admin support as needed
Basics:
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Logistics coordination
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Supplier sourcing and management
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Basic social media visuals (using your provided branding tools)
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Event timeline creation and tracking
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Survey creation and distribution
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Data collation and analysis
Data and Research Package:
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Research and competitor analysis
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Supplier contact sourcing and comparison
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Market research and surveys
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Data entry, collation, and analysis
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Reporting and presentation of findings
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Creation of custom mailers or newsletters
Social Media Support Package:
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Creation of basic social media visuals (using branding tools from your marketing team)
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Scheduling and posting content to social media platforms using your provided templates, and social media plan.
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Research on trending hashtags, keywords, and content ideas
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Mailer creation and email distribution
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Survey creation for customer feedback
Comprehensive Admin Package
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Planning and coordination of projects
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Supplier sourcing and communication
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Data collation and reporting
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Creation of project schedules and timelines
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Mailers, surveys, and marketing materials
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Post project surveys and feedback analysis
All VA packages are charged at a rate of £35 per hour if ad-hoc. This rate is reduced to £30 per hour if a regular retainer is confirmed.
Event Planning Services
(Packages Available Are)
The Blueprint:
The perfect option for those who love to take charge of their event planning. This package provides you with a blank to-do list, a pie chart to track progress, address and table plan tabs, and meal option calculators to manage guest selections. Perfect for those who want control but need structure and guidance along the way.
The Essentials:
For those who want support in selecting trusted suppliers. This package gives you access to a curated list of recommended vendors, helping you find the right fit for your event. You’ll have guidance on choosing and coordinating with professionals, ensuring a smooth and stress-free planning experience.
The Signature:
This package provides a side-by-side planning service, where we’ll work closely together within a medium budget to design and execute your event. From budgeting and timelines to vendor coordination, you’ll have expert support at every step while maintaining flexibility in your choices. Ideal for those who want a balance of professional guidance with room for personal input.
The Luxe Experience:
For the ultimate event, we’ll collaborate closely to bring your dream vision to life. This top-tier package offers a fully bespoke service, where we’ll source the finest suppliers and handle every detail to create a luxurious, seamless experience. Perfect for those looking for an exclusive, high-end service where no detail is overlooked.
All planning packages are charged at a rate of £35 per hour if ad-hoc. This rate is reduced to £30 per hour if a regular retainer is confirmed.
Venue Design & Styling Services
(Packages Available Are)
Simply Beautiful:
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A budget-friendly DIY package for brides who want to add their personal touch, Starting at £40 per hour per team member. We will help you to set up your vision, using your own DIY creations. We will advise how many hours and team members are needed based on the level of work required.
Timeless Elegance:
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Includes the essentials for a classic wedding look, featuring Ivory floral elements like 10 x Sets of Bud Vase Table Centres, 1 x Hand-Tied Bridal Bouquet, 2 x Boutonnières, 2 x Bridesmaid Bouquets, frames for table numbers and a Vintage Post Box Hire.
Opulent Bloom:
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This builds on the Timeless Elegance package with upgraded table centre pieces (floral arrangements on plinths or a Trio of Vases with floating candles, extra foliage as aisle runners with floating candles in vases also placed along the Aisle) for a more luxurious and lush atmosphere.
Eternal Love:
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Includes all elements of the Opulant Bloom package, with the addition of a stunning floral arch (full floral split arch or wooden arch with 3 focal floral elements) to create a breathtaking focal point.
FOR NON-BRIDAL EVENTS WE HAVE OUR SIGNATURE EVENTS PACKAGE:
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A versatile package for non-bridal events, offering a welcome sign, table plan, and customizable table centre-pieces, complete with feathers or florals and table number cards.
All of our floral arrangements and table centres are created by our qualified florist at Buds and Blooms (Staffordshire)
Testimonials
We have utilised Carly's Services for a number of years. She handles everything we throw at her. From general administration, system updates, invoicing, training design and delivery, right through to full event planning. Feedback is always great from our members for the support that she offers. Always quick to reply and works to a high standard.
BNI STAFFORDSHIRE
We have worked with Carly for more than 12 months now, she commits to regular hours for us, completing any and all admin tasks we ask of her. This has included a wide array of jobs, such as grant research and applications, Gaining contact information for HAF Club programmes, writing funding applications, updating our website, document updates, report writing and even creating visuals and posts to drive engagement on our social media channels. Since Carly has been completing these tasks, our CIC has transformed. Our visibility has massively grown, with us now working with a much wider variety of schools and facilities.
FURRY FRIENDS THERAPY CIC
A huge thank you for all your help in making this awards evening a great success! The room looked absolutely amazing. The flyers you have created for all of my events were fantastic, all were done last minute and you've never let me down on timings. Your creativity and effort truely made a difference, and I appreciate it so much!
Keep doing what you do best.
LISA PERRY - CABI PERSONAL STYLIST